Frequently Asked Questions
Everything you need to know about shopping with Daisy Street.
How long does shipping take and what are the costs?
Standard shipping typically takes 3-5 business days, while express options are available for 1-2 day delivery. Shipping costs are calculated at checkout, but we offer free standard shipping on all orders over $75.
What is your return policy for fashion items?
We accept returns within 30 days of purchase. Items must be in their original condition, unworn, unwashed, and with all tags still attached. Please note that for hygiene reasons, jewelry and swimwear cannot be returned.
How do I know which size to order?
Each product page features a detailed size guide with measurements in both inches and centimeters. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or checking the specific 'Fit Notes' in the product description.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay for eligible customers.
Can I track my order once it has been placed?
Yes! Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to the carrier's website so you can monitor your package's journey.
What should I do if I receive a faulty or incorrect item?
We are sorry for the inconvenience. If your item is damaged or incorrect, please contact our customer support team immediately at [email protected] with your order number and a photo of the issue so we can resolve it for you.